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Lost Snapchat Streak? Here’s How You Can Recover It

Snapchat Streak is one of Snapchat‘s most entertaining features. Snapstreak asks you to send at least one picture or video snap to someone within 24 hours. The goal is to maintain the highest streak score by exchanging every day’s snaps.

When a user’s Streak is about to expire, Snapchat sends them a notice (close to the 24-hour mark). However, it is not easy to keep your Streak going. If this has happened to you, continue reading to see how to get your Streak back.

Snapchat Streak – A Brief Introduction

Let’s start from the beginning. Some of you might not be familiar with the concept of a Streak or its benefits. If you want to know how to obtain a Snapstreak back, you’ll need to comprehend them.

Lost Snap Streak? Here's How You Can Recover It

This is not a single activity; streaks signify your friendship. You must rely on another person. You can tell your pal you wish to try for a Snap Streak outright, or it could be an implicit understanding.

When you and a buddy send Snaps to one another every 24 hours for three days in a row, you’ve started a Streak. After you’ve done so, a fire emblem will display next to that user’s name, along with a count of how long the Streak has lasted.

Rules of Snapchat Streak

The following are the rules to maintaining a Snapstreak:

  • At least once every 24 hours, send a photo to a pal — Memories messages, pictures, and videos do not count.
  • Within the same 24-hour period, get and open a snap from that same friend.
  • Send and receive Snaps from the same person – A group chat will not be considered.

If you’ve followed the guidelines and still can’t find your Snapstreak, do the following to recover it.

Methods To Recover “Lost Snap Streak”

1. Recover “Lost Snap Streak” from your Snapchat Account

The cause for a Snapstreak ending is sometimes beyond one’s control. If you think you followed the Snapstreak guidelines and your Streak has been set to expire in error, you can start the recovery procedure by doing the following from your Snap account:

  1. Sign in to your Snapchat account and open it.
  2. Select “Settings”.
  3. Go to the “Supports” section near the bottom, then tap “I Need Help”.
  4. After “I Need Help,” then “Snapstreaks” will appear.
  5. Go to “Contact us” and select the “What if my Snapstreak has gone?” option.
  6. Choose “I lost my snapstreak”.
  7. Fill out the form completely and as completely as possible.
  8. To submit your form, click “Send”.

If the hourglass emoji showed up before your Streak ended, Snapchat is probably not of assistance. However, below the “What information should we know” portion of the form, you can improve your case to get it back.

2. Recover “Lost Snap Streak” from Snapchat Support Page

Alternatively, visit Snapchat’s support page:

  1. Go to the Snapchat Help page.
  2. Choose “Contact Us”.
  3. Select “I lost my Snapstreak”.
  4. Fill up the form with as much information as possible.
  5. To submit, press “Send”.

Snapchat may or may not be able to help you if you had seen the hourglass emoji before your Streak ended. In the “What information should we know” portion of the form, you can help your case for recovery.

Note: Try to be as specific as possible on the questionnaire, from writing the exact username to giving out the exact Snapstreak total count. It’s OK to enter an estimated amount if you forget, but it shouldn’t be too different from the original.

You can explain why you lost the Streak under the “What information should we know” question. Of course, you may fabricate an excuse like “the internet service was down” or “the program wasn’t working properly”. The goal is to persuade the Snapchat review staff that the case is legitimate.

However, it would be best if you did not make this a habit and should only use it in dire circumstances. And over two applications are likely to be declined by Snapchat. Also, unless you have a valid reason, Snapchat will most likely restore your Snapchat lost Streak with a single account, so you must choose the longest one.

How Can You Maintain Your Snapstreak?

Continue to send snaps! This may seem like the most apparent solution, but it’s something users frequently overlook while looking for the “ideal” moment.

Snapchat users frequently wait for the perfect setting, outfit, and make-up before sending a snap, resulting in the loss of their Snapchat streak. The key is to keep snapping, even if it means giving something as ordinary as your ceiling fan.

Frequently asked questions – FAQs

Why is my snap streak lost?

You and your friends must Snap each other at least once every 24 hours to keep a Snapstreak going. Chats are not included. Snaps sent out by Memories, or Snapchat Spectacles do not work. Video calls are also excluded. Videos sent via Snap function, on the other hand, do.

How to recover lost snap streak?

  1. Sign in to your Snapchat account and open it.
  2. Select “Settings”.
  3. Go to the “Supports” section near the bottom.
  4. “I Need Help,” then “Snapstreaks” will appear.
  5. Choose “Let us know” from the “What if my Snapstreak has gone?” option.
  6. Choose “My Snapstreaks disappeared”.
  7. Fill out the form completely and as completely as possible.
  8. To submit your form, click “Send”.

I lost my snap streak – How to recover?

You have to appeal to Snapchat support to get your lost snap streak. However, you cannot do this again and again, as Snapchat support will only do it once in a while. This might also work with one contact, so pick the contact with the highest streak score.


These were the steps to get your lost snap streak back. It may or may not work, but you can always try to get support from Snapchat. Give your luck a chance!

Hira Hafeez

Hira Hafeez is an SEO content writer with 4+ years of experience. A keen learner and always striving to provide content that enhances the overall reading experience. Efficient in writing tech-savvy content that quickly grasp the attention of readers and of course, google.

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