Are you one of those people whose Logitech wireless mouse is not working? If yes, then don’t panic. This article will save you from calling experts and spending lots of money to fix your wireless mouse.
Logitech Wireless Mouse
The Wireless Mouse is just another ingenious invention of the world-dominating brand, Logitech. It provides convenient usage while using your PC, as you don’t have to worry about wire damage or wire tangles. But, where there are roses, there are thorns.
The wireless mouses might show connectivity issues or hardware problems. Sometimes even the scroll stops working or the right-click isn’t working. Whatever the case may be, you are going to find a solution in this guidepost.
Why Is My Logitech Wireless Mouse Not Working?
Before starting the troubleshooting steps for your wireless mouse, make sure you know the root cause of the trouble. Once you identify what’s the reason for your Logitech wireless keyboard not working, then you can fix the problem more efficiently. Some common causes are as below.
- Damaged USB port
- Driver issues
- Inadequate batteries
- Uneven surface
- The switch may be turned off
Note: These fixes are applicable to all Logitech mouses eg, Logitech M325, M185, M510, M705, M570, etc.
Logitech Wireless Mouse Not Working [FIXES]
After a thorough analysis of all the factors making your mouse to dysfunctional, we have devised troubleshooting methods. Work your way down to see which method works for you.
Turn Off and On the Switch
Starting with the simplest of the workarounds, make sure your mouse’s power button isn’t turned off. You may find one at the bottom or the back of your wireless mouse. If it is off, turn it ON and then see whether it works or not. If it still doesn’t start working, proceed to the next method.
Restart The Mouse
Restarting your wireless mouse gives it a quick reboot. Consequently, it starts working smoothly again. To restart your mouse, take the battery and unifying receiver out for a minute or two. Doing so, you are enabling your mouse to start afresh. This trick has worked for many users. Check if it works for you as well.
Update Mouse Drivers
Here comes the most common reason for the Logitech wireless mouse not working, an outdated driver. If your driver is incompatible with the mouse, for sure it’s going to malfunction.
Hence, updating your drivers regularly is crucial for the normal operation of your PC and the associated devices. You can update your driver automatically or manually. Here is how to update automatically.
- Press the Windows key + R to open a dialogue box.
- Here, you need to type “devmgmt.msc” and hit Enter.
- Navigate to the “Mice and other pointing devices option”.
- Now locate the “Mouse” option and select “Update Driver Software”.
- From the list of options, select “Search automatically for updated driver software”.
Now the windows will search for drivers suitable for your device and install them automatically. If it fails to update the driver, then go for downloading it from Logitech’s official website. Download the driver and save it to an accessible location.
- Go to the Task Manager and select the “Update the mouse option”, as instructed before.
- Once here, select the second option “Browse my computer for driver software.”
- Go to the location where you downloaded the driver and install it.
When the process of installation is completed, see if your driver is working correctly or not.
Reinstall Mouse Driver
Mostly, updating the driver fixes your problem when your Logitech wireless mouse is not working. However, if you are still stuck in this situation then go for the option of installing your driver. The procedure to follow is as below.
- Press Windows key + R to open a Run dialogue box.
- Once it opens, type “devmgmt.msc” here and hit Enter.
- Navigate to “Mice and other pointing devices” and click the “Mouse” option.
- Now click on the “Uninstall” option.
- Finally, restart your computer.
After restarting, your computer will automatically detect the mouse and install the driver in it. By this time, your mouse should start working. If it is still dysfunctional, then proceed to the next method.
It is also possible that the Logitech wireless mouse is not working due to a faulty battery. If your mouse uses removable batteries then the battery may be worn out. Hence, preventing your mouse from turning on. In this case, use a new battery and see if the mouse starts working normally.
However, if the mouse battery is rechargeable, then it is possible that charging is low due to which the mouse can not operate. If it doesn’t work even after recharging, then insert a new rechargeable battery in your mouse.
Use A Different Surface
A mouse requires a smooth, flat surface to work smoothly. May it be a wireless mouse or a standard mouse, make sure to have a smooth surface for using it. If your Logitech wireless mouse is not working then check for the surface. If it’s not smooth, try using a better mouse pad for the best experience.
Connect Mouse To Another Computer
This could also be the case that your computer is causing a connectivity error and not the mouse. To confirm where the problem resides, connect the mouse to another computer. If it starts working there then the problem is with your computer or the Bluetooth receiver. If that’s the case, apply the methods described below to see if they can fix your mouse to function properly.
Many cases relating to Logitech wireless mice are caused by a faulty USB connection. USB may not be connected correctly. To check if that’s the case, restart the USB. Simply plug out the USB and then reinsert it. Hopefully, doing this will fix the woking issue of your mouse.
Tried reinserting the USB but nothing happened? Here is another option. Try a different one to check where the problem resides. Usually, our mouse stops working because of USB issues. If the other USB makes the mouse work then there is no need to proceed with further steps.
Use A Different Mouse
Sometimes, the issue is nowhere but inside the mouse. There could be severe technical damage to wires that can not be fixed. In this case, it’s better to use a different one. Connect any other mouse with your PC and see if it’s working or not. If the mouse still doesn’t work, then the problem is in the mouse itself.
Contact Logitech Support Service
Logitech has an efficient customer support service that takes care of users’ needs and demands. If none of the above methods have solved your problem, then visit Logitech support service. Whatever the reason may be, they will get your problem fixed for sure.
Note: Using the wireless mouse at a great distance can also disrupt the functioning. Use it at a close distance and on a smooth surface.
Having trouble with your wireless mouse functionality can be a real headache. Luckily, you got a lot of methods in this article to fix this problem. Sometimes a hardware issue is making your mouse dysfunctional and sometimes it is the software.
Updating the mouse driver or restarting the mouse are the most effective fixes according to the users. Hope this article helps you to get rid of wireless mouse dysfunction and prevent such problems from occurring in the future.